Airline ticketing training course
An airline ticketing training course is a specialized program designed to provide individuals with the knowledge and skills required to work in the airline ticketing industry. The course covers a range of topics related to airline ticketing, including airline ticketing procedures, reservation systems, and customer service.
The duration of the course varies depending on the institution, but it typically takes several weeks to a few months to complete. The course may be offered in both online and classroom formats.
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Some of the key topics covered in an airline ticketing training course include:
Airline Ticketing Procedures: Participants learn about the different procedures involved in airline ticketing, including ticket pricing, ticket sales, and ticket issuance.
Reservation Systems: Participants learn about the different reservation systems used by airlines, including the Amadeus, Sabre, and Galileo reservation systems.
Customer Service: Participants learn about the importance of customer service in the airline ticketing industry, including dealing with customer complaints, providing accurate information, and resolving customer issues.
Flight Scheduling: Participants learn about the different flight schedules and routes, including flight connections and layovers.
Upon completion of the course, participants may be qualified for jobs in various areas of the airline ticketing industry, including airline ticketing agencies, airline ticketing counters, and airline customer service. The specific requirements and qualifications for these positions may vary depending on the organization and the location of the job.